Homelessness is on the rise in Columbus and Franklin County. Central Ohio benefits from an innovative crisis response system that has long been viewed as a national model. HandsOn operates the coordinated point of entry for our community’s system, the Homeless Hotline, so that individuals and families facing a housing crises have access to shelter and other housing resources.
The Homeless Hotline provides live intake specialists who support families and individuals resolve their housing crises 24 hours a day. HandsOn’s coordinated entry process helps Central Ohio ensure people who need assistance the most can receive it in a timely manner, as well as provides valuable information to the community about service needs and gaps.