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Employment Opportunities

Community Research Analyst

Job Description

HandsOn Central Ohio seeks a Community Research Analyst to organize, summarize and classify information on government, nonprofit, and select for-profit organizations for entry into the HandsOn Central Ohio resource database. The database is used by 2-1-1 Information and Referral Specialists to connect callers to the organizations that provide the requested services, by the general public (via the website) and by professionals conducting research or seeking information for their clients.

Additional Information

Requirements:
Minimum of a bachelor’s degree preferably in Computer Science, Information Science, Library Science, or related Social Service discipline. Qualifying experience in database management (preferably Refer7 software). Call center experience a plus, but not required. Excellent communication skills, the ability to organize, and demonstrated ability to understand and apply database management. Must be able to work independently and be an innovative thinker. Ability to accept close review and editing of work and have a commitment to work in a team environment. Valid Ohio driver’s license, insurance and access to motor vehicle on a daily basis are also required. Strong knowledge of web based applications is required.
Minimum Education:
Bachelor
Job Type:
Full Time
Shift:
Day
Start Date:
Immediate
Please Apply Online below or send your resume to:

HandsOn Central Ohio
Attn: Resource Management
195 North Grant Avenue
Columbus, OH 43215
Fax: (614)224-6866
EOE

Information and Referral Specialist

Job Description

HandsOn Central Ohio seeks an Information and Referral Specialist for weekends and overnights. Our 24/7 information and referral center links citizens to a variety of critical community resources and volunteer opportunities. Responsibilities include researching agencies, answering and documenting incoming calls, and performing intake, assessment, and referral duties. Ideal candidates will have excellent computer and communication skills, as well a caring attitude.

Additional Information

Requirements:
Minimum of a Bachelor’s degree in social work or similar discipline required. One year of experience in human services or call center environment. Ability to speak languages other than English preferred.
Minimum Education:
Bachelor
Job Type:
Contingent
Shift:
Varies
Start Date:
Immediate
Please Apply Online below or send your resume to:

HandsOn Central Ohio
Attn: Information Services (2-1-1)
195 North Grant Avenue
Columbus, OH 43215
Fax: (614)224-6866
EOE

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